2019 Shenandoah Ave NW, Roanoke, VA 24017

(540) 206-3751

Warranty Information and Claim Submission Form

City Parts, Inc. warrants that all “new” parts and products sold carry a manufacture’s warranty only unless otherwise specified.

City Parts, Inc also warrants all City Parts, Inc re-manufactured products against defective material or workmanship for one (1) year or 100,000 miles or 12 months from the date of sale from City Parts, Inc, whichever comes first.


Warranty will not apply to conditions resulting from misuse, negligence, alterations, accidents or improper installation, maintenance or subject to abnormal conditions of use. City Parts, Inc will, at its sole option, refund, repair or replace those parts which are found to be defective in either material or workmanship providing that actual notification is received in writing from the buyer of the alleged defect. Time is of the essence and failure to provide such written notice within thirty (30) days will fully and completely release City Parts, Inc and its distributors from any obligation or liability for that breach of warranty.

City Parts, Inc liability is limited to replacement or repair of such parts that have been found defective by us and will not cover any labor charges or any consequential or incidental damages or expense arising from their use. All return shipping is the responsibility of the customer unless otherwise noted.

Welcome to City Parts!

We specialize in high-performance, reliable rebuilt truck parts to keep your fleet running smoothly.
  • Expertly Rebuilt: Each part is carefully rebuilt by our skilled technicians.
  • Affordable Solutions: Get top-quality parts without breaking the bank.
  • Customer Support: Have questions? Our team is here to help you find the right parts.

Can't Find What You're Looking For?

Contact us with any questions on what we have in stock!